Komalingua S.L., with CIF B01341619 and registered office at Sierra de Andia, 2 – OF. 26D 01010 Vitoria-Gasteiz, hereinafter Komalingua S.L., is the owner of the website www.komalingua.com and is responsible for the processing of personal data provided by users through this website. Komalingua S.L. informs users of this website about its policy regarding the processing and protection of personal data of users and customers that may be collected through browsing and use of this website.

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have, and all the necessary information established by current regulations.

In this sense, Komalingua S.L. guarantees compliance with the General Data Protection Regulation (GDPR), which has been in force and mandatory for all European companies since May 25, 2018.

By using this website, we understand that you have read and understood the information provided regarding the processing of your personal data.

Our main objective is to process personal data in a lawful, fair, and transparent manner.

Data collected, purpose and legality

The personal data processed is that provided by users through the forms available on this website and is the minimum required to be able to respond to your request and send you information about our services, as well as to carry out the requested procedures.

These purposes are based on the legal principles for processing data collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest, and with the consent of users.

Data collected for the information request via the web form

The personal data collected through the web form for the information request is intended to respond to said request.

The processing of data in this specific case is legitimized by the express consent you give us by agreeing to receive the information provided through the form.

Operations carried out with personal data

Personal data is recorded through the website and stored on electronic media controlled and supervised by the data controller. The data processing platforms have the necessary technical and organizational measures in place to guarantee proper confidentiality in data processing.

The personnel involved in data processing operations—access, editing, deletion, etc.—are qualified and are fully committed to our data protection policy.

Data Retention

Personal data will be retained for as long as necessary to fulfill the purpose for which it was sent.

Therefore, we will retain your personal information as long as a contractual and/or commercial relationship exists with you, or as long as you do not exercise your right to delete, erase, and/or restrict the processing of your data.

In these cases, we will keep the information duly blocked, without using it for any purpose, as long as it may be necessary for the exercise or defense of claims, or as long as any type of judicial, legal, or contractual liability may arise from its processing, which must be addressed and for which its recovery is necessary.

Protection of Minors

This website is not intended for users under the age of majority. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

Disclosure of Information to Third Parties

Komalingua S.L. Komalingua S.L. informs users that their personal data will NOT be transferred to third-party organizations, except when such data transfer is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a third party. In the latter case, data will only be transferred to the third party when Komalingua S.L. has the user's express consent.

User Rights

The General Data Protection Regulation (GDPR) grants data subjects the right to exercise a series of rights related to the processing of their personal data.

Users may exercise their rights of access, rectification, erasure, and objection at any time, in accordance with current personal data protection regulations.

To exercise these rights, users may submit a request by email to the following address: info@komalingua.com.

This communication must include the following information: the user's full name and the request.

The exercise of these rights must be carried out by the user themselves. However, they may be exercised by a person authorized as the legal representative of the authorized person. In such cases, documentation proving this representation by the data subject must be provided.